The Moen Flo Smart Shutoff provides peace of mind — taking action to detect and stop leaks before you even notice them.
Christopher Robbins
We had plumbing issues with our kitchen sink draining for many years. Most plumbers would come out and snake it, but the backup always returned. Within minutes, My Plumbing Heroes evaluated our disposal, sink, and basement pipes to diagnose the issue with the pipes Their knowledge and professionalism went far beyond any previous service we received
Regeana Kline
I recently hired MY PLUMBING HEROES to install some new water and drain lines. Some old water lines were also in need of replacement. The owner, Jonathan Nation came out; appraised the job and gave us a very reasonable quote. Within 3 days he was in our home doing the work. He was very professional, thorough and his work is top quality. He works neat and clean.
Michael Daugherty
We stopped using large chain plumbing companies as the service and prices began to go in opposite directions. Since using My Plumbing Heroes we could not be more satisfied. Service is exceptional and our drains have never drained so fast..

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How is the Flo Shutoff different from other leak detection solutions?
Leak detectors can sense moisture in specific areas of your home while water monitors can identify leaks and measure water pressure through sensors on the outside of your water line. However, neither of these products offers a way to proactively prevent water damage.
The Flo Shutoff is installed in line to monitor the pressure and flow rate of the water moving through your home’s pipes, offering water monitoring, leak detection and shutoff capabilities all in one device.
Why should I buy a bundle?
The Ultimate and Enhanced Bundles both include the smart watermonitor, FloProtect and other water security products to better protectyour home. The Enhanced Bundle includes a Smart Leak Detector — an additional water monitoring device for leaks — that quickly senses moisture outside of your pipes. The Ultimate Bundle provides more extensive water leak prevention with three Smart Leak Detectors and aBattery Backup to keep your Flo Shutoff running during a power outage
What does in-line installation mean?
In-line installation means that the Flo Shutoff is installed on the main cold water supply line for your home, which requires removing a section of the water pipe.
Can I install the Flo Shutoff on my own?
The Flo Smart Water Monitor and Shutoff is installed on the main cold water supply line, which typically enters your home through your garage, basement or an exterior wall. Since the Flo Shutoff is a precision-engineered device and installation requires removing a section of your main water pipe, this is considered an advanced project, so we recommend using a plumbing professional for installation.
Will the Flo Shutoff work without Wi-Fi?
Wi-Fi is required for full functionality and the Flo Shutoff will only operate under the 2.4GHz frequency range, which provides longer range connectivity compared to the 5GHz. However, if the device loses its connection, it will continue to protect your home. The Flo Shutoff stores the latest learnings locally, allowing it to continue safeguarding your home until the Wi-Fi connection is restored.
Will the Flo Shutoff protect against flooding from the environment?
While the Flo Shutoff can prevent flooding caused by leaking pipes, fixtures or appliances, it cannot protect against flooding due to external environmental factors, like heavy rains, an overflowing sump pump or a leaky roof. However, the Smart Leak Detectors included in the Ultimate Protection and Enhanced Protection bundles sense moisture from these environmental factors to help you prevent widespread water damage.