Privacy Policy

Effective Date: July 29, 2024

1. Introduction

My Plumbing Heroes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or interact with us in any way.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, and payment information.
Service Information: Details about the plumbing services you request or we provide.
Communication Information: Records of your interactions with us, including emails, phone calls, and text messages.
Technical Information: IP address, browser type, device information, and other data collected through cookies and similar technologies when you use our website.

3. How We Use Your Information

We use your information to:

Provide and improve our plumbing services
Process payments and maintain accounts
Communicate with you about our services
Respond to your inquiries and resolve complaints
Comply with legal obligations
Analyze and improve our business operations

4. Information Sharing and Disclosure

We may share your information with:

Service providers who assist in our business operations
Legal and regulatory authorities when required by law
Business partners with your consent
Potential buyers in the event of a business sale or merger

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Object to or restrict certain processing of your data
Receive a copy of your data in a portable format
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 10.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other appropriate communication channels.

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your California privacy rights.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:My Plumbing Heroes
[Insert Address]
Email: [Insert Email]
Phone: [Insert Phone Number]By using our services or interacting with us, you agree to the terms of this Privacy Policy.